AI Tools for Medicare Experience Modernization - Request for Information
Health and Human Services, Department of · CENTERS FOR MEDICARE AND MEDICAID SERVICES
This notice is not accepting responses (deadline was Mar 31, 2026, 10:00 AM EDT).
Page kept for research and related open opportunities below. For current work in this category, use the related notices or browse hubs.
- Response deadline
- Mar 31, 2026, 10:00 AM EDT
- Posted
- Mar 27, 2026
- Solicitation
- 269999
- Set-aside
- No Set aside used
- PSC
- —
- Place of performance
- MD, USA
- Contracting office
- OFC OF ACQUISITION AND GRANTS MGMT · BALTIMORE · MD
- Source
- SAM.gov · updated Jul 5, 2026
Description
This is a Request for Information (RFI) only. This is NOT a solicitation for proposals, proposed abstracts, or quotations, and it does not commit the Centers for Medicare and Medicaid Services (CMS) to award a contract now or in the future. Likewise, responding to this RFI does not guarantee participation in or award under any future procurement. The Centers for Medicare & Medicaid Services (CMS) seeks information regarding artificial intelligence (AI) and machine learning (ML) platforms and services that are capable of enhancing the Medicare experience for beneficiaries across digital and voice channels. CMS is interested in solutions that can provide personalized plan recommendations, conversational AI support, predictive analytics, accessible decision support tools, and call center automation to help Medicare beneficiaries make informed plan choices and maximize their coverage. Please see Attachment.
What similar awards have paid
Real federal awards already on the books in a similar lane — so you can size the opportunity, not guess. This is public history, not a bid price, cost estimate, or prediction that you will win.
Typical award size
$2.14M
Middle of the pack for similar past awards
Most similar awards fall between $229,849 and $9.09M
Who has won work like this
Public awardees in this lane — useful for competitor scan or teaming ideas, not a ranked list of “best” firms.
- 1ACCENTURE FEDERAL SERVICES LLC270 awards$9.54B
- 2BOOZ ALLEN HAMILTON INC92 awards$8.55B
- 3SCIENCE APPLICATIONS INTERNATIONAL CORPORATION92 awards$8.28B
- 4GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.186 awards$7.82B
- 5ORACLE HEALTH GOVERNMENT SERVICES, INC.32 awards$6.87B
- 6CACI, INC. - FEDERAL21 awards$5.21B
- 7BOOZ ALLEN HAMILTON INC14 awards$5.04B
- 8DELOITTE CONSULTING LLP180 awards$4.67B
Drawn from official USAspending contract records in our index. Always confirm requirements on the SAM.gov notice before you bid.
Intelligence only — not legal advice or a guarantee of award. Always verify requirements on the official SAM.gov notice. Past award amounts are public history, not a suggested bid or prediction. Notice ID cedefcbbea12429383e90a7c4ae01246.